Website of the Year

Excellence in Customer Service Category: The Shortlist

Feefo has judged the entries in this category, recognising superior customer service, the following sites have been shortlisted.

We are delighted to announce the Shortlist for the Excellence in Customer Service Award, sponsored by Feefo. The four websites have been recognised for outstanding customer service, as adjudged by real-life customers.

The winner of this category will be determined not only by the Service Rating achieved on Feefo, but (crucially) also through the level of engagement with customers that is demonstrated through the interactive review platform during the eligible period.


The winner of this category wil be announced at the Awards Reception on Monday 17th November.


Feefo, the global feedback engine, is an award-winning ratings and reviews platform that collates customer feedback across industries and scales of operation. With over twenty million UK consumers having received a feedback request from Feefo, the company is in a unique position to award, in association with The Good Web Guide, the Excellence in Customer Service Award.

10 November 2014