Feefo has judged the entries in this category, recognising superior customer service, the following sites have been shortlisted.
The winner of this category will be determined not only by the Service Rating achieved on Feefo, but (crucially) also through the level of engagement with customers that is demonstrated through the interactive review platform during the eligible period.
The winner of this category wil be announced at the Awards Reception on Monday 16th November.
Feefo, the global feedback engine, is an award-winning ratings and reviews platform that collates customer feedback across industries and scales of operation. With over twenty million UK consumers having received a feedback request from Feefo, the company is in a unique position to award, in association with The Good Web Guide, the Excellence in Customer Service Award.
13 November 2015