The shortlisted listed sites, recognising superior customer service, as voted for by its customers.

The Excellence in Customer Service Award, sponsored by Feefo, recognises one outstanding company for its dedication to service, as voted for by its customers.

We are delighted to announce the Shortlist for this category, sponsored by Feefo. The three websites have been recognised for outstanding customer service, as adjudged by real-life customers.


The winner of this category wil be announced at the Awards Reception on Monday 21st November.



Feefo, the global feedback engine, is an award-winning ratings and reviews platform that collates customer feedback across industries and scales of operation. With over twenty million UK consumers having received a feedback request from Feefo, the company is in a unique position to award, in association with The Good Web Guide, the Excellence in Customer Service Award.

17 November 2016